Terms of Use

Last updated: 4 September 2026

These Terms of Use govern access to and use of websites operated by Eskan Electronics Limited, including eskan.com, eskanelectronics.es, es.eskan.com, fr.eskan.com, and their pages and subdomains (together, the Website).

1. About us

The Website is operated by Eskan Electronics Limited (Eskan, we, us or our), a company registered in England and Wales under company number 02224966. Our registered office is Unit 3B Kelvin Industrial Estate, Long Drive, Greenford, England, UB6 8WA. You can contact us at info@eskan.com or +44 20 8813 0776.

2. Acceptance of these terms

By using the Website, you confirm that you accept these terms and agree to comply with them. If you do not agree, you must not use the Website. If you use the Website for an organisation, you confirm that you are authorised to act for it. The Website is primarily intended for business, government and professional users. Nothing in these terms limits any mandatory rights that apply to you as a consumer.

3. Information, quotations and contracts

Website content is provided for general information and does not constitute technical, security, legal or other professional advice. Product descriptions, specifications, availability and images may change and should not be relied on as an offer or binding commitment. A contract for products, services or training is formed only in accordance with the applicable quotation, order acceptance and separate contractual terms agreed by Eskan.

4. Lawful and authorised use

Certain Eskan products and technical information may be controlled, restricted or suitable only for authorised users. You are responsible for ensuring that your access, purchase, possession, import, export, transfer and use comply with all laws, licences, permits, sanctions and end-use restrictions that apply to you.

You must not:

• use the Website unlawfully, fraudulently, to cause harm, or to facilitate unlawful surveillance, interference or other prohibited conduct;
• attempt to gain unauthorised access to the Website, an account, a server, a database or restricted content;
• introduce malware, interfere with security controls, test vulnerabilities without written permission, or disrupt the Website;
• scrape, harvest, crawl or extract content or personal data by automated means except as expressly permitted by us or by law; or
• misrepresent your identity, organisation, authority, intended end user or intended use.

5. Accounts and restricted content

You must provide accurate information when applying for or using an account, keep credentials confidential, and notify us promptly if you suspect unauthorised use. Accounts are personal to the approved user unless we agree otherwise. We may verify identity, organisation, authority, end use and eligibility, and may refuse, suspend or withdraw access where reasonably necessary for security, compliance or breach of these terms.

Restricted product information and materials made available through an account are confidential unless clearly stated otherwise. You must not copy, publish, disclose or provide them to an unauthorised person.

6. Intellectual property

We or our licensors own all intellectual property rights in the Website and its text, photographs, videos, designs, drawings, software, trade marks and other content. You may view and print a reasonable number of pages for your organisation's legitimate internal evaluation of Eskan products and services. You must not reproduce, modify, distribute, commercially exploit or remove rights notices from Website content without prior written permission. No right to use the Eskan name, logo or trade marks is granted.

7. Information you submit

Information submitted through the Website must be accurate, lawful and not infringe another person's rights. Do not send classified information, special-category personal data, criminal-offence data, export-controlled technical data or other highly sensitive material through a general contact form unless we have agreed an appropriate secure method.

You retain ownership of content you submit. You give us the limited rights needed to receive, store, review and use it to respond to your request, administer an account, assess compliance and provide requested products or services. Our handling of personal data is described in our Privacy Policy.

8. Anti-bribery and anti-corruption

We do not tolerate bribery, corruption, kickbacks or facilitation payments. You must not offer, promise, give, request or accept an improper financial or other advantage in connection with the Website or any relationship with Eskan. Business partners and persons acting for Eskan are required to follow our Anti-Bribery and Corruption Policy.

9. Export controls and sanctions

You must not use the Website or obtain, disclose, export, re-export, transfer or use any product, software, technology or information contrary to applicable export-control, trade-control or sanctions laws. We may carry out screening, request supporting documents, decline an enquiry or transaction, and report matters where required or permitted by law.

10. Availability and accuracy

We take reasonable care over Website content but do not guarantee that it is complete, current, accurate, secure or continuously available. We may change, restrict, suspend or withdraw any part of the Website without notice. Where permitted by law, the Website is provided without warranties or conditions that are not expressly stated in these terms.

11. Third-party links

Links to third-party websites are provided for convenience only. We do not control or endorse their content, security or privacy practices and are not responsible for them. Your use of a third-party service is governed by that provider's terms.

12. Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited.

Subject to that, and to the fullest extent permitted by law, Eskan is not liable for loss arising from reliance on general Website content, unavailability, loss of data, malware originating outside our reasonable control, or any indirect or consequential loss. For business users, we are not liable for loss of profit, revenue, business, contracts, anticipated savings, goodwill or opportunity arising from use of the Website. Liability relating to a purchased product or service is governed by the applicable contract.

13. Privacy and cookies

Our Privacy Policy explains how we use personal data and cookies. Where consent is required, optional services are not loaded unless consent is given. Essential security and session technologies may operate where necessary to provide a service you request.

14. Suspension and termination

We may suspend or terminate access if you breach these terms, create a security or compliance risk, or if access is no longer authorised. Provisions concerning confidentiality, intellectual property, liability, compliance and governing law continue where their nature requires.

15. General

If any provision is invalid or unenforceable, the remaining provisions continue in effect. A delay in enforcing a right is not a waiver. You may not transfer your rights under these terms without our written consent. We may transfer our rights and obligations where this does not reduce mandatory rights that apply to you.

Translations are provided for convenience. To the extent permitted by law, the English version prevails if there is an inconsistency.

16. Changes

We may update these terms to reflect changes to the Website, our business or the law. The date above shows when they were last updated. Material changes apply from publication or from a later date stated on the Website.

17. Governing law

These terms and any non-contractual dispute are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction for disputes with business users. Consumers retain any mandatory right to bring proceedings in another competent court.

18. Contact

Questions about these terms may be sent to info@eskan.com or to our registered office.